Privacy Policy
Effective Date: 03/18/2026
Ranplex (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Phone number
Email address
Property or tenancy-related information
Any information you provide through forms, applications, or communications
We may also collect information automatically through your use of our website, such as IP address, browser type, device information, and usage data.
2. How We Use Your Information
We use your information to:
Communicate with you regarding your tenancy or inquiries
Send rent reminders, maintenance updates, and account notifications
Respond to your questions or service requests
Improve our services and customer experience
Comply with legal obligations
3. SMS Communications
If you provide your mobile number and opt in, you consent to receive text messages from Ranplex related to your tenancy, including updates, reminders, and notifications.
Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP, or request assistance by replying HELP.
4. SMS Consent and Data Sharing
We do not share, sell, rent, or disclose SMS opt-in data or consent with any third parties for marketing purposes.
Your SMS consent is used solely for communication between you and Ranplex regarding your tenancy or service-related matters.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience on our website.
These technologies help us:
Understand how users interact with our website
Improve website performance and functionality
Analyze traffic and usage patterns
Support analytics and internal performance tracking
Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings; however, doing so may affect certain features of the website.
We may use third-party services (such as analytics providers) that use cookies and tracking technologies to collect information about website usage.
6. Sharing of Information
Ranplex does not sell, rent, or share your personal information, including your mobile number, with third parties for their marketing purposes.
We may share information only as necessary to:
Provide services (e.g., maintenance coordination, property operations)
Comply with legal requirements
Protect our rights and safety
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
8. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. Your Rights and Choices
You may:
Opt out of SMS communications at any time by replying STOP
Contact us to update or correct your information
Request information about how your data is used
Adjust your browser settings to manage cookies and tracking technologies
10. Third-Party Services
Our website or services may include links to third-party websites. We are not responsible for the privacy practices of those third parties.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: [email protected]
Phone: (832) 617-0933